Incident management
Incident response connected to the services that failed.
Senal Ops opens incidents from monitor failures, telemetry SLO burn alerts, and correlated service signals. Teams can route by service, team, and severity, suppress planned maintenance, assign incident command, acknowledge incidents, add responder notes, correlate deployments, resolve manually, and publish AI-assisted post-incident reviews with action items.
Routing and escalation
Primary and secondary channels, severity filters, delivery logs, and maintenance suppression.
Reviews and follow-through
Incident timelines, AI-assisted summaries, root cause drafts, action items, and published reviews.
Incident command
Severity, commander assignment, communications channel, acknowledgement, and response ownership in one record.
Change correlation
Verified GitHub webhooks connect deployments, releases, pushes, and workflow runs to nearby incidents.